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CLOSED - MACo Seeking Claims Support Specialist


Posted Date: 
July 2, 2013
Contact: 
Keith Stapley, Claims Administrator, MACo Workers Compensation and MACo Property & Liability Claims Department

Vacancy Announcement  |  Position Description  |  Application

This Vacancy Announcement is Closed.

The Montana Association of Counties is seeking a full time Claims Support Specialist to provide a variety of administrative and technical support to the MACo Workers Compensation and MACo Property & Liability Claims Department.

Duties include but are not limited to:

  • Serves as the front desk first point of contact for the Claims Department, greets all visitors to the office; performs general support functions to include but not limited to: scanning, photocopying, faxing, mailing, and filing;
  • Completes ongoing file management project involving scanning large volumes of paper files into electronic form in a manner consistent with current computerized claims management system;
  • Drafts and edits business correspondence on behalf of Departmental management or their designee;
  • Receives loss notices via fax or e-mail; enters claims, assigns claim numbers,  and processes certain bill paying and check issuance;
  • Manages certain departmental reports; 
  • Assists with file management including obtaining claim documentation;
  • Responds to members questions and comments in a courteous and timely manner;
  • Communicates and coordinates regularly with others to maximize the efficiency and effectiveness of interdepartmental operations and activities;
  • Performs other directly related duties consistent with the role and function of the classification. 

Required experience and education:

  • Graduation from High School or equivalent; and
  • One-year experience in a secretary/receptionist position, preferably in a public office; or
  • Any equivalent combination of experience and training which provides the knowledge skills and abilities necessary to perform the work.
  • An understanding of general insurance operations and basic medical terminology is preferable.

Salary negotiable, DOE and DOQ, with a competitive benefits package.

For a full position description and to download the application form, please click on the links above. If you would like the information emailed or faxed, please contact MACo at (406) 449-4360.

To apply, submit completed application, resume, references, and salary history/requirements to:

Montana Association of Counties
Attn:  Keith Stapley, Claims Administrator
Re:  Claims Support Specialist Position
P.O. Box 7059
Helena, MT  59604

Position will remain open until filled by a qualified candidate. Applications received by 5:00 p.m. on Friday, July 12 will receive initial screening preference.

Reasonable ADA accommodations will be made. MACo is an Equal Opportunity Employer.

Keith Stapley | kstapley@mtcounties.org | 406.442.1178