Published March 15, 2023
Position Title: EMS Program Manager
Department: Emergency Medical Service
Salary or Pay Rate: $26.38 per hour starting & $27.38 per hour after successful completion of the probationary period.
Schedule: Part-time, Non-exempt (30) hour a week position.
Probationary Period: Six (6) months
Fallon County is seeking to hire an EMS Program Manager. This position is responsible for the administrative functions of the Emergency Medical Service (EMS). Completes Patient Care Reports within established time frames. Ensures all aspects of our EMS program are compliant with federal, state, and local laws as well as County policy. Supervises paid volunteer Emergency Medical Technicians (EMT).
- Completion of Patient Care Reports (PCRs) – The primary function of this position is completion of PCRs to ensure prompt and consistent billing within all established insurance guidelines. Completes and submits all PCRs to Fallon County Public Health within ten (10) days of the initial ambulance run. All required corrections will be completed and submitted within a maximum of thirty (30) days from the initial ambulance run. Responds in a timely, professional manner in addressing questions, concerns, and/or corrections with Public Health staff to ensure prompt resolution of issues. Follows up as necessary with individual volunteer EMT’s in their completion of PCRs.
- Ambulance and Building Maintenance – Ensures ambulances are at the ready by completing a daily inspection, checking all shorelines, and that all systems are charging. Inspects for cleanliness and adequate supplies. Checks tire pressures, oil, fluids, and oxygen levels in tank. Schedules oil changes and other motor vehicle maintenance. Performs a system check on emergency response lights, scene lights, load lights and blinkers. Washes ambulances as needed. Conducts necessary inspections of equipment and vehicles to ensure appropriate maintenance and cleanliness of equipment for effective and professional response by EMS personnel. Cleans the office, ambulance bay and restrooms to maintain a safe and sanitary working environment.
- Department Administration – Maintains licensure and registrations of Fallon County EMS with required governmental entities. Verifies licensure status of current and/or new volunteer EMT’s, including confirmation of any required education. Maintains accurate inventory of all operational materials, equipment, and supplies, orders as necessary. Submits invoices to the Clerk & Recorder and approves claims in a timely manner to allow expedient payment to vendors. May complete billing for various events and/or unpaid balances.Prepares annual budget with the County Commission; directs and controls the expenditure of departmental funds allocations within the constraints of approved budgets. Attends meetings with the Commission.
- Supervision of Others – Oversees the volunteer EMT schedule to confirm all call time is covered to support prompt, timely, and reasonable EMS response to calls for service 24 hours a day, 365 days a year. Has the authority to determine if a volunteer EMT is removed from the schedule. Calculates timesheets for all volunteer EMTs, verifying on-call time and ambulance runs. Submits timesheets in accordance with the payroll schedule. Resolves conflict between volunteer EMT’s to foster productive and safe working relationships. While it is the individual volunteer EMT’s responsibility to maintain their licensure, may identify various educational resources. Facilitates a monthly meeting for scheduling volunteer EMT’s and providing up-to-date EMS information and procedures. Maintains documentation of all meetings.
- The knowledge, skills, abilities, and other characteristics to perform this work include but are not necessarily limited to: Accountability, Active Listening, Assertive, Budgets, Communication – Oral and Written, Computer Skills, Confidentiality, Dependability, Detail Orientated, Flexibility, HIPPA, Initiative, Interpersonal Skills, Medical Billing, Oral Comprehension, Professionalism, Organization, Problem Solving, Record Keeping, Self-directed, Supervision, and Time Management.
- This position requires the ability to complete required billing documents via a software program within identified deadlines. Ability to accurately input data and compile information using various software programs. Ability to effectively utilize Microsoft Office Suite programs including creation of spreadsheets with formulas. Must be able to learn department specific software programs. Knowledge of medical/insurance billing process. Must possess strong time management skills to ensure timely completion of PCRs. Thorough knowledge of HIPPA and ability to ensure confidentiality of patient treatment and records. Ability to effectively schedule volunteer EMT’s to ensure adequate staffing for emergency responses. This position must communicate both orally and in writing accurately and effectively, utilizing appropriate grammar and spelling. Have strong presentation and verbal communication skills to lead meetings. Must listen actively and understand information and ideas presented through spoken words and sentences. Communicate information and ideas in speaking so others will understand; explain rules and procedures clearly. Coach volunteer EMT’s to work as a team as well as independently. Possess a working knowledge of the County budgeting process; ability to develop and administer a budget.
- Ability to interact courteously and effectively with elected and appointed officials, County employees, volunteer EMTs, other emergency medical providers, and the public. Must be able to effectively interact with variety of personalities and demands of the public. Possess excellent customer service and interpersonal skills to resolve questions and concerns using good judgment and discretion. Respond to requests for service and assistance with courtesy and respect. Adapt to changing work routines and demands. As part of our workforce, maintains consistent communication with all County employees, our customers/patrons, and the public via County owned communication systems including but not limited to email, office phone, work cell phone, text, and SMS/IM.
- Demonstrate initiative, common sense, and good judgment. Must strive to anticipate work to be done; initiate proper and acceptable direction for the completion of work with a minimum of supervision and instruction. Assumes responsibility for doing assigned work and for meeting deadlines; accepts accountability for meeting assigned responsibilities. This position must function as part of a team, working for the betterment of EMS, the County, and the public.
Safety is a primary duty and a personal responsibility. County employees are responsible for reading, Safety is a primary duty and a personal responsibility. County employees are responsible for reading, understanding, and following safety rules and procedures as identified within County Policy, our Safety Program as well as at each department/work location/JSA. This position is responsible for wearing PPE as identified in the JSA, SOP’s, or when working in areas where there is danger of injury. Responsible for wearing suitable work clothes as determined by the Commission. Reports all injuries, hazards and/or near misses utilizing established reporting forms and procedures. Knows the location of first aid kits, fire extinguishers and other safety devices. Attends all safety meetings including annual training. This position will not perform potentially hazardous tasks or use any hazardous material until properly trained.
This position supervises and directs a staff of paid volunteer EMT’s.
This position performs work in a professional office environment. This role routinely uses standard office equipment such as computers, telephones, photocopiers, filing cabinets and fax machines.
Required Education & Experience
Employment with Fallon County requires a high school diploma or equivalent. Must be at least eighteen (18) years of age. Experience as a current or past Emergency Medical Technician is required. Must be proficient in Microsoft Office Suite.
Preferred Education & Experience
Previous experience in supervision of staff is preferred.
Additional Eligibility Qualifications
Must possess or obtain a Montana driver license within thirty (30) days of employment. This position may operate a County owned vehicle and is subject to motor vehicle driving history reviews in accordance with Fallon County policy.
The starting wage for this position is $26.38 per hour. After successful completion of the probationary period and gaining permanent employment status, the wage will increase to $27.38 per hour. Please note during the first year of employment, an employee is not eligible for a COLA (Cost of Living Adjustment) as this is built into the wage steps.
This position requires enrollment in the Public Employees Retirement System with an established contribution rate for both the employee and the County.
Position Type/Hours of Work
This is a part-time, permanent, thirty (30) hour a week position. While work will occur in a daily six (6) hour shift Monday through Friday, with a one-hour lunch period, the specific schedule will be determined at the time of hire.
Physical & Environmental Demands
While performing the duties of this job, the employee is regularly required to speak or hear. This work requires periods of extended computer use requiring manual dexterity and typing. The employee is frequently required to sit for long periods as well as to stand, sit, bend, and reach with hands and arms. May be required to stoop, kneel, crouch or crawl. May be required to lift up to twenty-five (25) pounds. Specific vision abilities include close and distant vision.
Applications and a complete job description are available at the Human Resources office, 10 W. Fallon Avenue, Baker, Montana or online at www.falloncounty.net.
Submit your application to: Human Resources Manager, PO Box 846, Baker, Montana, 59313, email to email@example.com, or stop by the Human Resources office in the Courthouse.
For questions on this position or on the application process, please call Commissioner Steve Baldwin (406) 978-3149, Commissioner Kevin Braun 406-978-2704, Commissioner Roy Rost 406-978-2213, or Julie Straub 406-778-8164.
The specific statements shown in each section of this description are not intended to be all inclusive. They represent typical elements and criteria considered necessary to perform the job successfully; employees are routinely required to address emerging employer requirements in alignment with individual work units and assignments of jobs which may result in additional or a change in duties/functions not identified. This job description does not constitute an employment agreement between the employer and employee; it is subject to change by the employer as the needs of the employer change.
Fallon County is an equal opportunity employer that is committed affirmative recruitment, diversity, and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, sex, religion, age, sexual orientation, national origin, disability, genetic information, pregnancy, age, protected veteran status, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applicants with disabilities who need accommodation with the application or selection process should contact Human Resources.